Privacy Policy

Who we are

Mile End Bagels operates this website. If you have any questions about this policy or about the information we hold, email us at [email protected].

What we collect

When you browse this website we collect limited technical information automatically: the pages you visit, the time and date of your visit, your approximate location (based on IP address), your browser and device type, and the website that referred you to us.

If you email us or place an order, we collect the information you choose to give us — such as your name, email address, phone number and order details.

We do not ask for or store payment card details on this website.

Advertising and analytics

We use the Meta Pixel, a tool provided by Meta Platforms (Facebook and Instagram). It places cookies in your browser and tells Meta when you visit pages on this site.

We use it to measure how well our advertising works and to show our ads to people who have visited our website. We do not use it to identify you personally, and we do not upload customer lists to Meta from this website.

Information collected by the Meta Pixel is sent to and processed by Meta, including outside Australia. Meta’s handling of that information is governed by their own privacy policy, available at facebook.com/privacy/policy.

How to opt out

You can control or stop this tracking in a few ways:

Adjust your Meta ad preferences at facebook.com/adpreferences.

Block or delete cookies in your browser settings. Most browsers let you block third-party cookies entirely.

Use your browser’s private browsing mode, or a tracker-blocking extension.

Opting out will not affect your ability to use this website.

Who we share information with

We do not sell your personal information. We share it only with the services that help us run this website and our business — such as Meta for the advertising described above, and our website and ordering providers.

Accessing or correcting your information

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] and we will respond within a reasonable time.

If you are not satisfied with how we have handled your information, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. Any changes will appear on this page with a revised date at the top.